
|
|
|
![]() |
|
||||
![]()
|
||||
|
Dear Joan: More >> |
||||
David Dindak Coast to Coast Data Search Post termination investigation The economy has brought us many interesting challenges. The loss of a job or the rumor of a cut back can and does produce an uptick in claims. But a claim reported after termination or dismissal can present it’s own challenges. Although the statue is clear, you must work quickly to gather your evidence and statements to defend your denial.
Prep for investigation assignment Before assigning an investigation firm to obtain statements and gather documentation, think about what you want to achieve. Each claim is unique even if it looks pretty run of the mill on the surface. Run of the mill can quickly evolve into a monster if you don’t take control from the beginning.
During the three point contact, request a list from the employer of all the co-workers and supervisors who interacted with the Claimant on a daily basis. You want to determine if the Claimant ever complained or reported the injury/symptoms prior to termination. If the injury was not witnessed, find out who saw the claimant before and after the alleged injury. Request any video of the area where the Claimant was working at the time of the injury. Let the employer contact know you want the personnel file and the manager’s file with all the documentation of the termination and any other information about performance.
Assign the Case to an investigator If the Claimant has not retained an attorney, assign the investigator to take the Claimant’s statement. Give them a complete description of how the injury occurred and all the body parts reported as injured. Guide and direct your investigator; if there is a specific question you want the investigator to ask, state it in your request. Provide the list of employees and supervisor you received from the employer to the investigator. They can schedule the appointments and have them completed quickly instead of coming back to request permission to take the statement of one more witness.
Lastly, let them know your deadlines. Remember to assign a case as soon as you have the information to proceed. Don’t run the risk of missing your 90 days because you assigned the case as a rush a week before your deadline. There are too many moving parts in an investigation that can be delayed but could be solved with a little more time.
Read the report ASAP Don’t just read the summary, (I know it really is the best part). Read the whole report and consider the recommendations that are presented by the investigator. Approve them quickly if you want them to proceed.
With a little bit of prep in the beginning you can have enough evidence to defend your case well before the 90 days.
If you have any questions about Sub Rosa, AOE/COE, Fraud or Investigation, email me. at david@2mypi.com David Dindak is the CEO of Coast to Coast Data Search, an investigation firm that has successfully serviced the insurance industry for the past 20 years. He is a licensed PI and a continuing education Instructor in Investigation and Fraud. David teaches an Investigation & Fraud Training Series to companies. This training series is free and is provided to companies onsite. Adjusters earn continuing education credit for each class in the series.
For additional information on Coast to Coast Data Search and/or how to bring the 2009 Investigation and Fraud Training Classes to your company. Contact him at david@2mypi.com or call (800) 282-6278. |
||||
Weight Discrimination in the Workplace Employers can dictate how we perform our jobs, insist we look professional, and ban us from engaging in certain activities at work. How far into our personal lives are employers legally permitted to go? Can an employer tell us how much we should weigh? Can an employer give preferential treatment to thin employees?More >> **************************************** Health care cooperatives are good model for reformAs Congress debates a bill that could completely change the way health care is provided to all Americans, little attention is being paid to another category of health coverage: workers’ compensation. ****************************************
|
||||
Have an Insurance Related Event Coming Up?Email us the relevant information and we can place it in our Events Calendar. Send us a note with the relevant facts and sponsoring organization to eventform@adjustingworld.com |
||||
POLL |
||||
|
||||
|
||||
Missed an issue of Adjusting World? Visit our newsletter
|