Volume 1
No.8
09-8-2003
http://siennastaffing.com

 
Presented exclusively by Sienna Staffing
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Andrea Collins
President
Sienna Staffing
andrea@siennastaffing.com

As a native, I am tired of the way California is portrayed in the media. According to national news, our state is in a mess because we are all obsessed with marijuana, Birkenstocks, and Hollywood. Let’s face it, they think we are just too weird to care about the issues in our state and that’s why we are in the middle of a recall.

Yes, the recall is akin to Dynasty with new twists and turns each day and a cast that would have rivaled any Hollywood movie. But a state that has the 5th largest economy in the world, must have something on the ball.

Recall fever owes its genesis to Darrell Issa, the multimillionaire who financed the recall with the intention of becoming the next governor, but his carefully orchestrated plans backfired in the first plot twist. He tearfully withdrew his name from the race when it was apparent that his candidacy barely registered a bleep in the polls.

Arnold Schwarzenegger, a political neophyte, is gathering support as a candidate by the force of his celebrity. Avoiding to talk about the issues, except for slogans, he is asking to be elected before he tells the electorate what he intends to do to fix our problems. It is interesting to note that not all are happy with his candidacy, it seems some conservatives are cringing at this Republican-lite candidate, but many are hoping Arnold will have the drawing power to take him to Sacramento and put a win in the GOP column. Even Hollywood who likes to pick up the banner of politics appears to be very quiet on the Terminator’s candidacy. Other than an actor who plays a political advisor, no one is coming to his support.

The ex-baseball commissioner, Peter Ueberroth, has thrown his cap in, hoping to be the Republican choice. OK, even I don’t get this one.

State Senator Tom McClintock looks like he should be the Republican savior. He has the best Republican pedigree and yes he matches perfectly with the conservative ideals of the Republican mind set, but previous experience doesn’t seem to count for much because he is fighting an uphill battle to be the Republican front-runner. Californians historically have voted in centrists for the top positions in the state government and McClintock might be a bit too far right to be a comfortable fit for the governor’s chair.

Lt. Gov. Cruz Bustamante, who calls himself the son of the central valley, finds himself as the Democrat go to man if his boss looses his job and California isn’t ready to become a Republican state, which is a possibility because some are still smarting from Pete Wilson’s time as governor.

Somehow Bustamante has been able to separate himself from Davis. It is well known that the two are not friendly, which has helped him. Maybe if the gauntlet is not passed to Bustamante, who knows, he could be back as a contender in the next governor‘s race? His dark horse candidacy is gaining momentum with a 35% lead according to the Los Angeles Time Poll done just a few weeks ago.

Arianna Huffington and Peter Camejo are independents with good ideas for California, but whether the voters will take the leap to deviate from the two party system and really start with an independent view would be a true revolution in Sacramento.

The rest of the 130 or so candidates are just looking for 15 minutes of fame, or help to boost sagging careers. Governor Gray Davis, who is the center and reason for this maelstrom is a political fighter. He has on several occasions pulled a few dirty tricks that has left him standing after the storm has passed. We all remember the Riordan/ Simon switch, so don’t underestimate this politician, especially when he has managed to get his former rival, Sen. Dianne Feinstein, aka Leona Helmsley (remember his attack ad on Feinstein?) to appear in ads to endorse him. Even the polls have shown a slight decrease in voters wanting to recall him from 58% to 50%,

Everyone thinks the flash of Hollywood will blind us. I don’t think we can be fooled so easily. I choose to think that Californians are testing the limits of democracy and the recall is a stepping-stone to a new political landscape. So for better or worse this should be a historical election for Californians. Don’t miss a chance to participate, it is too important.

Remember, the last day to register is September 22 to vote in the recall on October 7. For information on how to register go to: http://www.ss.ca.gov/elections/elections_vr.htm

We have provided two polls at the end of the newsletter…. let us know what you think about this historical governor’s race.

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Anthony L. Alford
Marsh Risk Consultant
Anthony@adjustingworld.com

Labor Code Section 132A and Employers Termination of Health Insurance Coverage

On June 26, 2003 a unanimous opinion by the California Supreme Court determined that in order to make out a prima facie case of a violation of Labor Code section 132A, an employee must establish not only that the employer engaged in detrimental conduct, but that he or she was subjected to differential treatment as a result of his or her industrial injury. The requirement of proof of differential treatment will shield most employers decisions to terminate health insurance coverage to injured workers on disability status from liability under section 132A, because employers generally apply the same policies to industrially injured employees as they do to any other employees who are on leave status.

According to a memorandum from Joel Gomberg, Workers’ compensation Administrative Law Judge dated July 14, 2003 to Executive Officer Christine Baker, Judge Gomberg states that Commissioner Wilson initially raised the subject of the interaction between section 132A and the termination of health insurance benefits in the context of school district employees on long term disability status. An earlier background memo on this issue had been written and explained that the Supreme Court gave an expansive reading to section 132A in Judson Steel v. Workers’ Comp. App. Bd (Maese) (1978) 22 Ca.3rd 658, 43 Cal. Comp.Cas 1205. In that case, the court held that an employer may not avoid liability under section 132A by relying on the provisions of a collective bargaining agreement as a business necessity for taking an adverse action against an injured worker. In Smith v.WCAB (1984) 152 Cal.App.3rd 1104, 49 Cal.Comp.Case 212, the court held that any detrimental action taken by an employer triggered by the employee’s industrial injury is discriminatory unless the employer can prove that the action was necessitated by the realities of doing business.

The impact of these decisions was narrowed somewhat by the WCAB’s en banc opinion in Navarro v. A&A Farming (2002) 67 Cal.comp.Cas 145, holding that where an employer provides health insurance coverage through a group plan subject to the provisions of the Employee Retirement Income Security Act of 1974 (ERISA) any claim of discrimination under section 132A “relates to” ERISA and is therefore subject to ERISA’s extremely broad preemption provisions. The effect of Navarro is to immunize employers participating in ERISA group health benefits plans from liability under section 132A when they terminate coverage pursuant to the terms of the plan.

In the Lauher Case, the applicant continued receiving medical care after he was returned to work and his condition was found to be permanent and stationary. His employer refused to pay Lauher temporary disability indemnity when he missed work to receive medical treatment, instead requiring him to use accrued sick leave. Lauher contended that the employer’s refusal to compensate him for lost time constituted unlawful discrimination within the meaning of section 132A. The Supreme Court granted review to decide two questions: (1) whether an injured worker is entitled to temporary disability, after being declared permanent and stationary, for time lost from work to receive medical treatment for an industrial injury, and (2) whether an employer violates section 132A when it requires an employee to use sick leave or other credits in such circumstances. The Court answered both questions in the negative.

Justice Werdegar, writing for a unanimous court, emphasized that workers’ compensation benefits were never intended to provide a “make-whole” remedy to injured workers, and that an employer does not necessarily engage in discrimination when it “requires an employee to shoulder some of the disadvantages of his industrial injury.”

With respect to the question of entitlement, according to the memorandum by Judge Gomberg, temporary disability indemnity benefits to compensate for lost time to receive medical treatment after a permanent and stationary status were intended to provide partial compensation for wage loss, and that such benefits are not necessary once the injured worker returns to work. Furthermore, as a general rule, per Judge Werdegar, “injured workers may not receive temporary disability and permanent disability benefits as the same time.”

In reference to the second question, the Court noted that after reviewing the history of the “detriment” test, Justice Werdegar agreed with the Court of Appeal that the “Smith formulation” was “analytically incomplete.” The court held that evidence of a detrimental action was insufficient to establish a violation of section 132A. Justice Werdegar stated that “we agree that for Lauher merely to show he suffered an industrial injury and the he suffered some detrimental consequence as a result is insufficient to establish a prima facie case of discrimination within the meaning of section 132A. The Court therefore has determined that in order to establish a prima facie violation of 132A, an injured worker must also show that the employer engaged in differential treatment. Because Lauher does not allege that other employees are permitted to be away from work for medical care yet need not use their sick leave if they wish to be paid their full salaries, the Court concludes Lauher fails to demonstrate he was the victim of discrimination within the meaning of section 132A. The Court states that “to hold otherwise would elevate those who had suffered industrial injuries to a point where they enjoyed rights superior to those of their co-workers.”

The Lauher decision has profoundly changed the legal landscape in Labor Code section 132A giving employers some additional room to create uniformity between their occupation injury versus non occupation leave of absence programs without subjecting themselves to violations of the Labor Code under discrimination.

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Legislation and the law
 

William Nathans
Senior Claims Examiner
Athens Administrators
bill@adjustingworld.com

Workers’ compensation reform is taking a prominent role in the upcoming recall election. There are 135 people running for governor, all with ideas of how to reform the system.

State Senator Tom McClintock has put forth the most ambitious plan for reform. Senator McClintock is proposing that California adopt the Arizona system. In a sweeping move, he would give the legislature 30 days to enact the new system.

I do like the fact that this would change the way permanent disability is rated by using the AMA percentage of the whole person standard instead of adjusting for age and occupation. Other aspects of the Arizona system would not work in California unless changes are made to other aspects of California labor law.

Arizona’s labor laws differ greatly from California’s. For example, in Arizona there is no specific law prohibiting discrimination for filing a worker’s compensation claim as there is in California with Labor Code Section 132a. The recourse for the alleged discrimination is to file a claim with the Arizona EEOC. Do we really want the California EEOC adjudicating this issue? Given the extremely liberal disability protections in California, this would cost employers even more unless damages are capped.

Now that the joint Senate and Assembly committee has been formed, it is time for us who are in the front lines to get involved. I believe it is imperative that our voices be heard on this issue since it will have the greatest impact on our livelihood. I believe that we need to go to Sacramento and express our concerns to the people that are making what amounts to the life and death decisions about our careers.

I am planning to go to Sacramento on September 24 to talk to our legislators about affecting a meaningful change in the system. Many interest groups have already gone to Sacramento, but it is now time for claims professionals to be heard. If you would like to join me, email me at bill@adjustingworld.com for information. Please send your responses before September 15.

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Arnell Alambra, RN
Director of Case Management Services
Total Healthcare Management Inc.
aalambra@thmet.com
www.thmnet.com

Managing care in the Worker’s Compensation arena is challenging. It requires a collaborative approach to treatment and return to work planning between the employee and provider of care, insurer and the employer. Frequently, an intermediary Case Manager (either telephonic, field based and/or onsite at the employer) is utilized to maximize quality of care emphasis, return to work goals and cost containment practices.

Sometimes there may exist a stall in an injured worker’s progress or return to work plans. Periodically, there may be a need for a professional to review the case file and assess and make recommendations for alternatives to care and/or discuss treatment, disability status, case direction or provider prognosis. An experienced Nurse Case Manager can review the case files and discuss/consult various case issues with the claims examiners and the employers to facilitate a timely recovery and return to work process.

Early Intervention is defined by the introduction of Case Management Services within the first 30 days of an industrial injury. Emphasis is placed on referring a case at the time of Initial Report of Injury. This will assist in maximizing the impact that the Nurse Case Manager can have on directing quality care, utilizing provider networks preventing litigation, returning the injured worker to gainful employment and realizing cost savings. This is the ideal process through which to impact an industrial claim.

Once a case is referred, the claims/medical record is received and reviewed by the nurse case manager. A complete assessment of the file is done with respect to the referral goals/direction. Telephonic/field contacts, if requested, are completed. Documentation requested is acquired as applicable. A comprehensive report is completed and forwarded to the referring party. The report contains a review of the records submitted, a case summary of the status of the file to date, case management activity performed in order to accomplish the file review, a response to specific issues/questions if requested, and most importantly, recommendations based on professional nursing case management experience and references for Disability Management Standards.

File reviews encompass an assessment of the claims/medical records, diagnostic tests, consults, reports, etc. It can identify barriers to the return to work process. This can identify the need for Job Analyses, Ergonomic Assessments and Functional Capacity Analyses. File Reviews can occur anytime during the course of the claim. An employer, an adjuster, even a telephonic nurse case manager can identify& the need and refer a case for a file review. A specific case management plan is developed with the referring contact for the goals of the review and specific questions! Issues can be addressed as requested. Each file review is tailored to the specific needs of the case/ referral request.

File reviews help determine if Telephonic/Field/Vocational Case Management could benefit the case outcome by impacting the treatment plan, clarifying the diagnosis, affecting RTW plans and facilitating quality of care, coordination of benefits and identifying areas for cost savings.

Telephonic Case Management Services usually manage cases during this crucial time of primary provider control for the first 30 days. Information gathering and monitoring of services to prevent over-utilization, as well as, initial diagnostic testing and provider consultation assist in directing care during the initial acute phase of the recovery process.

Field based case management provides the eyes and ears for the insurer and the employer in the provider arena. The case manager also provides a liaison between the injured worker and all the parties involved in the case, keeping everyone abreast of the case issues and claimant status. It can include task assignments like contacting providers, claimants, acquiring medical documentation, disability research specific to a diagnosis, attending an appointment with the claimant and the provider, recommending alternate providers, etc.

Most manage care companies utilizes Presley-Reeds’ Medical Disability Advisor and Milliman & Robertson’s Healthcare Management Guidelines for assessing standards for disability management. These are up to date and highly respected reference resources found both in hard copy and online.

Some of the criteria to assist the adjuster or employer in evaluating when and if a referral for a file review is needed or may be of benefit. Case Management Referral Criteria assists the adjuster/employer in identifying potential red flags in the course of the file that might indicate a need for further follow-up or investigation due to a number of variables. Examples of criteria are:

  • No specific diagnosis or treatment plan, or plan inconsistent with Diagnosis
  • Excessive use of diagnostic testing without medical rationale
  • Concern about injured worker’s understanding of his/her treatment plan
  • Current complaints/symptoms inconsistent with objective findings
  • Minimal improvement and no change in treatment plan
  • Treating physician fails to address return to work options
  • Hospitalizations
  • Catastrophic injuries or injuries with multiple body parts/organ systems
  • Pre-existing conditions impacting current injury
  • Multiple providers
  • Specific, high profile diagnoses i.e. back injuries, burns, etc

A good relationship between the adjuster and case manager is imperative in impacting cases that may have one or more of the above issues. Sometimes it may only be a matter of discussing the case to date with adjuster, or reviewing the file/medical records, a one time meeting or call to a physician, or referral to Utilization Review. The Nurse Case Manager can impact the treatment plan by communicating with the providers to clarify the diagnosis, affect (RTW) Return To Work plan and facilitate cost savings. This central position allows the CM to interact with all providers, the claimant, employer, etc. to coordinate and facilitate collaboration to assist the account in attaining a positive outcome while maintaining quality of care and coordination benefits.

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Deidre Rogers, RN, CAE
President of Ergovera Ergonomic Consulting
www.ergovera.com
drogers@ergovera.com

Recently, at an Ergonomic Back Training, I was asked "what is good for the spine?" I mentioned calcium, but later realized I would have liked to have given more information when asked that question. Another incident occurred soon afterwards that piqued my interest in spine and bone health even more: I was given an osteoporosis test at an employee health fair and received a rather poor reading that indicated I needed to be concerned about my bones. They told me to take calcium and vitamin D.

As I began to research this topic, one of the first things I found is that for prevention of osteoporosis, calcium is considered substantially less effective than hormone replacement therapy (HRT); and yet women today are trying to avoid taking hormonal therapy due to new research which is rather negative.

Women took HRT readily in the past to counterbalance the decrease in estrogen that occurs during menopause. This decrease has shown to cause osteoporosis and increased potential for bone fractures. Estrogen replacement therapy has been found to be very effective in preventing postmenopausal bone loss and preventing fractures. However, a long period of treatment is necessary for any significant benefit to the spine.

The long-term effectiveness of estrogen hormone therapy has been questioned, since studies have found that in the elderly, there is no difference in bone mass with those who received estrogen replacement therapy treatment and those who did not. Cancer, cardiovascular and gall bladder diseases have been linked to estrogen replacement therapy. Many women and their physicians are electing to discontinue their hormone replacement treatment (or not start treatment). Meanwhile, women who stop taking hormone replacement therapy are at high risk for rapid bone loss. Thus researchers need to find alternatives to HRT.

In addition to the nutrients in food such as soy and vegetables which were studied in the research I evaluated, there are non-hormonal medications such as Ibandronate and Alpha-Hydroxycholecalciferol, which have been shown to be effective in preventing bone loss in patients who have discontinued hormone replacement therapy. Two of the studies I looked at used soy as dietary supplement to help prevent bone loss. The study that used a prepared muffin and protein powder had greater compliance than the study that told subjects to add one soy food serving per day to their diet. Over half of this diet group stopped participating due to disliking soy and/or having difficulty in finding and cooking soy products. Both studies found that soy decreased bone loss. The researchers found that:

  • The diet and HRT group showed less bone loss compared to control group.
  • The diet group was found to have increased osteoblasty activity as evidenced by the high concentration of osteocalcin (which enhances bone formation).
  • Overall, the diet group was not as effective as HRT in preventing bone loss.

The third study evaluated the effects of fruit and vegetables on bone health. They found that women with a higher childhood intake of fruit in their diet had higher bone mass density in their femoral neck (upper leg bone) than those who consumed medium to low amounts of fruit as children. They also compared smokers to nonsmokers and were surprised to find no differences in bone mass density. The researchers found that:

  • No similar trends were found with past intake of milk and milk product (as compared to fruit intake).
  • No significant difference in the variables of bone mass density and bone metabolism between smokers and nonsmokers.
  • Caffeine consumption was not related to bone mass density.
  • Potassium and alcohol intake were positively correlated with total forearm bone mass density.
  • Two of the studies looked at physical activity and how it related to bone health and they were surprised to not find any direct correlations. Because this is not consistent with past studies, I think it warrants further investigation, and I plan on looking at exercise and how it benefits bone health next month.

So if you get asked, "What is good for the spine?”, hopefully you will now be able to give a more thorough answer than the standard "calcium." You may want to serve fruit juices rather than sodas (which contain phosphorus and take calcium out of bones) at your next function and fruit tart instead of cake (especially during the summer fruit season). As for soy, this may be trickier, since it is not as popular with individuals. Soy milk has come a long way and tofu can be cooked in many delicious ways if you know what you are doing (i.e., disguising it as much as possible!). If you do health fairs, consider having osteoporosis screening if you don't already do that. Talks on back health and nutrition can be a popular brown bag seminar and get people to be more proactive and healthy.

Have a safe day,
Deidre Rogers, RN, CAE

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Research: Spine Health & Osteoporosis Part 1

A medium-sized United States study (Alekel et al.) evaluated the effects of soy protein with isoflavones on bone in perimenopausal women. This was a double blind study of 69 women who were divided into three groups: isoflavone-rich soy, isoflavone-poor soy, or whey (control). Smokers were excluded from the study and the medium age of subjects was 50.6.

Diet, physical activity, hormonal levels and bone mineral density were evaluated before and during the 24 week study. All three groups were fed muffins (with the three different ingredients in them and were given powder to mix with food or beverages. They had a high level of subject compliance (the majority of subjects ate most of the muffins) which they evaluated by doing urine analysis. The control group was the only group that showed bone loss. The isoflavone-rich soy had a positive effect on change in bone mineral density.

Weight gain did not confound the results nor did physical activity explain some of the variability in bone loss that was observed. The researchers concluded that soy isoflavones are a benefit to perimenopausal women who can't or don't want to take HRT. The primary limitation of the study was the small sample size.

An Italian study (Chiechi et al.) evaluated the effects of soy rich diet in preventing osteoporosis in postmenopausal women. The study had 187 subjects, ages 39-60 and excluded women who drank alcohol. The 187 diverse subjects were divided into three groups: Diet group, HRT group, and the control group. The diet group was instructed to include one soy food serving per day (e.g., soy milk, miso soup, tofu, tempeh or soybeans).

Compliance in the diet group was assessed by urinary analysis. In addition, the women in the diet group often reported a dislike of soy and difficulty in finding and cooking soy foods. More than half of this diet group discontinued the study.

The control group had bone loss, while both the HRT and the diet groups did not. Overall, diet was not found to be as effective as HRT in preventing bone loss. However, the diet group was found to have high levels of osteocalcin which is an indicator for bone formation. The study was conducted for three months. The researchers concluded that the most troubling outcome of their study was low compliance with their prescribed diet.

A small Scottish study (New et al.) evaluated the effectiveness of a diet rich in fruit and vegetables and bone health. This was a cross-sectional (non-homogeneous group) consisting of 62 healthy women, aged 45-55. Hormonal status was monitored and women were grouped in pre-, post- and perimenopausal groups. Past dietary habits were assessed with the two main groups being: childhood (< 12 y) and early adulthood (20-30y). They were unable to get information from the ages of 12-20y due to the fact that women had a much more difficult time answering questions that pertained to those years. The researchers concluded that this was due to the fact that women have "tremendous change" during that time period. Current physical activity levels were evaluated as well.

Bone mass, markers of bone metabolism and dietary intake were measured within a short time period (< 6 wk). Higher intake of magnesium, potassium and alcohol were associated with higher bone mass. The researchers called the association with alcohol intake and bone mass to be an "intriguing finding." They did not find a significant difference in the variables of bone mineral density and bone metabolism between smokers and nonsmokers, though they found what they called "nutrient differences" between smokers and nonsmokers. The smokers had a higher fat intake than nonsmokers and a lower intake of vitamin C, potassium, and calcium.

The limits of the study include that it was cross-sectional and that the number of subjects studied was relatively small. Thus, the researchers cautioned against making causal relationships and preferred to state that there may be an association between diet and bone health. They concluded that a long-term diet of alkaline-forming foods (including fruits and vegetables) is beneficial.

References

Alekel, D., St Germain, A., Peterson, C., Hanson, K., Stewert, J., & Toda, T. (2000). Isoflavone-rich soy protein isolate attenuates bone loss in the lumbar spine of perimenopausal women. American Journal of Clinical Nutrition, 72, (3), 844-852.
Chiechi, L., Secreto, G., D'Amore, M., Fanelli, M., Venturelli, E., Cantatore, F., Valerio, T., Laselva, G., & Loizzi P. (2002) Efficacy of a soy rich diet in preventing postmenopausal osteoporosis: the Menfis randomized trial. Maturitas, 42, (4), 295-300.
New, S., Robins, S., Campbell, M., Martin, J., Garton, M., Bolton-Smith, C., Grubb, D., Lee, S., & Reid, D. (2000). Dietary influences on bone mass and bone metabolism: further evidence of a positive link between fruit and vegetable consumption and bone health? American Journal of Clinical Nutrition, 71, 142-151.

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Events Calendar
September
DATE/TIME EVENT/CONTACT LOCATION SPEAKER/TOPIC
Thursday,
September 18
11:30 am
Registration
12 pm
Speaker
DVICA Luncheon
Contact:
DVICA
1-800-927-3815
Scott’s Seafood Restaurant
1333 N. California Blvd.
Walnut Creek, CA
Speaker:
TBA
Topic:
TBA
Thursday,
September 18
WIWC
Monthly Meeting
Contact:
Mary Lundeen
(916) 929-9411
Luau Gardens
Zinfandel & Sunrise
Sacramento, CA
Speaker:
TBA
Topic:
Vocational Rehabilitation
Wednesday, September 24
11:30 am
RSVP no later than Monday before the event
SFICA Luncheon
Contact:
Eric Schmit

510 893-4111 ext. 250
Oakland Marriott City Center
1001 Broadway
Oakland, CA
Speaker:
Bill Armstrong
Topic:
"Labor Code section 132a, Vocational Rehabilitation, ADA and FEHA"
Friday, September 26
CANCELLED
SBICA Luncheon
Contact:
Cindy Delgado

408-828-2000
Eight Forty North First Restaurant
840 N. 1st Street (near Hedding St.)
San Jose, CA 95110
CANCELLED

Have an insurance related event coming up?

Email us the relevant information and we can place it in our Events Calendar. Send us a note with the relevant facts and sponsoring organization to eventform@adjustingworld.com

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