Volume 1
No. 5
06-15-2003
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Editor's Two Cents

 

Andrea Collins
President
Sienna Staffing
andrea@siennastaffing.com

Writers work in a vacuum. We put words to paper, publish our work, but we are not always sure our message is heard. Last month, in our May issue, we decided to request a call to action through our Legislation and the Law segment. Bill Nathans, our legal update writer, asked our readers to comment on workers compensation reform. We were pleased with the response and have published two of the letters we felt represented the comments of our readers.

To continue to reach out to our readers, we have listed an email address for each writer to encourage you to connect with our staff. Give us your comments on our content, current insurance issues or suggest what you would like to see presented in Adjusting World. Letters we receive will be published in our Sounding Board segment, so let us know what you’re thinking.

You will notice we have a new addition to Adjusting World, our What Do You Think poll. A new poll question will be asked each month that will provide you with instant statistics of how your opinion matches up with our readers.

At Adjusting World we’re trying to stop the one way flow of information and participate instead in an exchange of ideas.

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in response to Governor seeks to reform workers' comp

May 2003 Legislation and The Law

I think that if they adopt the AMA guide, that it would even be worse. In order to provide those types of benefits, you must have some control. In Longshore you used to have the control. In the state forum you have no control over anything. Applicant’s attorney's just go ahead and get those treating doctors and then you have the chiropractor's plugging along doing all kinds of unnecessary treatment. As a matter of fact, I saw something indicating that it was the reason why the medical industry is spending a lot of money, was in fact due to the chiropractors. When they changed the law regarding a chiropractor, to get rid of a chiropractor, over an orthopedic opinion, that's when all hell broke loose. They need to concentrate on getting rid of the bad apples. What happened to all of the bad doctors that were arrested and put behind bars in Los Angeles? I see that they are now back on the streets of Los Angeles and doing the same thing as they did before. The mills continue to pop up, and the Boards and Judges need some clean up also. As you are aware, the Labor Code does indicate that they will be liberal towards the employee. I have my self-insured certificate, so how many more certificates do we need?

You will need reform in all areas to get some control, and cut costs.

Why should the carrier care how much it spends to defend a claim. All they are doing is charging more money and piling up work on examiners.

Unsigned

Your point regarding work related injuries vs.. non work related injuries and the time frame to heal is correct, however money is not the only issue. I work for 15 orthopedic physicians that see both types, the other factor is motivation. The biggest complaint the physicians have is the fact most workers comp patient don't want to get better. Some of the issues are patient's are doing mostly non aggressive treatment for months and become lazy and less hopeful of a good outcome. I can agree that some physicians are motivate by the money long term care can provide, but most do not care for the patients who is in the office every week without progress. As physicians they feel that getting a patient in to an aggressive program without long delays will help the patients by keeping them active. The worst patient is one who has been sitting on the couch 24-7 thinking about the pain, they are very difficult to motivate and symptom magnification is a side effect.

   Thank you for the forum to give my opinion. Overall the workers comp system has so many delays that it also can be its own enemy in helping get patients back to work.

   Sincerely

   Shannon Carlson
Muir Orthopedic Specialist

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By Anthony L. Alford
Marsh Risk Consultant
Anthony@adjustingworld.com

Recent California court rulings have recognized the validity of an employee’s release of the California Fair Employment and Housing Act (FEHA) relating to discrimination and/or harassment claims which were included in the general release language of a workers’ compensation compromise and release agreement.

For many years, employers, workers compensation carriers, defense and applicant attorney’s, and judges have been reluctant to pursue “global” release settlements of workers’ compensation cases and civil claims for numerous reasons such as:

  • Reluctant California civil court judges to recognize the validity of civil releases exclusively in workers’ compensation agreements based on a view that the two systems have a different system of laws.
  • Reluctant workers’ compensation judges to approve compromise and releases with general civil releases due to a perception that the Workers’ Compensation Appeals Board (WCAB) does not have jurisdiction.
  • A general belief that workers’ compensation releases should be narrowly defined to workers’ compensation claims.

In the case of Kohler v. Interstate Brands (November 25, 2002) 2002 DJADAR 13273, A California appeals court has held that when an employee signs a workers’ compensation release agreement that releases “all claims and causes of action” against an employer, this includes a waiver of claims in a civil lawsuit against the employer of which the employer had not yet been given notice.

Additionally, in the case of Jefferson v. Department of Youth Authority (July 1, 2002), 28 Cal. 4th299, the California Supreme Court ruled that when an employee signed a workers’ compensation settlement agreement that covered "all claims and causes of action" relating to her injury, she is barred from bringing a sexual harassment lawsuit based on the same events that caused the injury.

In the wake of Kohler and Jefferson, California employers and their defense counsel can pursue global settlement with respect to worker's compensation and civil claims. Previously, to ensure that an industrially injured employee released all known or unknown claims at the time of executing a C&R, civil defense counsel being aware of a pending C&R might typically prepare a separate civil release of claims to be executed by the industrially injured employee. This process usually resulted in a delay of the settlement. Now, apparently, all releases can be effected through the C&R and associated documents. To do so, however, employers and their counsel must remain alert to the possibility of potential civil claims by their industrially injured employees and then carefully draft the C&R to reflect certain language the courts apparently will look for in determining whether to enforce such agreements. The Kohler and Jefferson courts seemingly suggest that even a boilerplate workers’ compensation C&R form will effect a “global” settlement if the industrially injured employee is aware of potential civil claims and the C&R form has general release language.

In conclusion, if an industrially injured employee, at the time of signing a workers’ compensation C&R that includes general release language, has knowledge of potential civil claims against his/her employer or co-employees, the burden shifts to the employee, and the C&R will cover all claims unless the employee establishes through extrinsic evidence that the parties intended to except civil claims from the C&R. This is true even if the employee has filed a civil lawsuit against his/her employer and/or co-employees – so long as the employer and/or co-employees have not been served with the lawsuit or otherwise are aware of the lawsuit.

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Teddy Snyder
Ringler Associates
www.RinglerAssociates.com
TSnyder@RinglerAssociates.com

Medicare is a forty-year-old federal program that pays for basic medical care for retired and disabled people who qualify by paying into Social Security for the required number of calendar quarters. For twenty years, federal law (42 USC 1395y) has provided that Medicare is a “secondary payer.” If there is a “plan” for workers’ compensation insurance or self-insurance, the plan is the primary payer, the one Medicare expects will pay the bills. If Medicare is called upon to pay a bill which should have been paid by a primary payer, it can bring an action to recover against any entity that should have paid the bill, such as an insurance carrier or self-insurer, or an entity which received payment, such as the Applicant or Applicant’s attorney. The theory is that if an Applicant has received money to pay for future medical expenses, that Applicant should not be able to squander the settlement and then turn to the taxpayers to pay bills which were already compensated.

Medicare did not enforce its secondary payer rules in workers’ compensation cases until recently. Beginning in July 2001, the Center for Medicare and Medicaid Services (“CMS”) has released several memos which require parties to “take Medicare’s interests into account” when settling a workers’ compensation case with a Compromise & Release. For cases C&R’d with a settlement over $250,000 and where the Applicant is “reasonably expected” to be eligible for Medicare within 30 months (including people already receiving social security disability or retirement benefits), the settlement should include a set-aside account for future Industrially-Related Medicare-Eligible Expenses (“IRMEE”) which has been approved by CMS. If you have a case which may settle for more than $250,000, count on getting CMS approval. With a value that high, chances are good that the Applicant will be applying for disability benefits.

In smaller cases, if the Applicant might become eligible for Medicare within 30 months, either by reason of retirement or disability, a set-aside should be included in the settlement. However, CMS review is not necessary. A good rule of thumb is to include set-asides in lump-sum settlements valued at $100,000 and up and get CMS approval for cases valued over $250,000. Medicare will pay IRMEE in excess of the amounts properly set aside.

Start the set-aside process by gathering the records of medical expenses paid over the last two years along with medical reports (AME, QME, PTP, life care plan). Typically, a carrier or self-insurer will hire an expert to analyze these records to determine the Applicant’s future IRMEE needs. On your authorization, the expert will obtain CMS approval for the planned settlement and set-aside.

A typical set-aside might provide for projected IRMEE of $2,000 per year over the Applicant’s life expectancy. Your structured settlement broker can create a “rated age” to determine the Applicant’s likely life expectancy, taking into account the Applicant’s unique medical history. Then the broker can determine the present cost to fund the set-aside economically through periodic payments.

Set-asides can be self-administered or formal trusts. Applicants who self-administer must keep records of the medical bills paid from the set-aside and to account annually for same. This task is similar to record-keeping by individuals who itemize medical expenses on their tax return. Professional trustee companies will administer set-aside trusts for a fee. They will pay the bills as they come in after determining they are IRMEE. Monies to be paid into set-asides should be structured. This reduces the initial amount required leaving more money for cash at settlement, usually produces a higher rate of return, and keeps trustee’s fees to a minimum.

Your structured settlement broker can help you through the process, including finding an expert if you are not already working with one. Properly taking Medicare’s interest into account at time of settlement means Medicare will pay Applicant’s IRMEE in excess of the set-aside, and the carrier or self-insurer has no liability exposure if a self-administering Applicant spends the set-aside on expenses other than IRMEE.

Teddy Snyder is an attorney and Structured Annuity Specialist with Ringler Associates

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Legislation and the law
 

By William Nathans
Senior Claims Examiner
Athens Administrators
bill@adjustingworld.com

The fight for control of the State Fund

At last count, there are now 60 bills before the legislature, all with the same goal…
TO REFORM WORKERS COMPENSATION!!!

But the more interesting part of this California conundrum that has unfolded over the past few weeks is that we now have State Fund (SCIF) and, the Insurance Commissioner Garamendi, suing each other for control of State Fund.

The State Fund has filed for an injunction against the Insurance Commissioner over his attempt to dictate how the Fund should be run in order to assure the solvency of the Fund.

The Insurance Commissioner is asserting that the Fund is subject to the jurisdiction of Labor Code section 739 (risk based capital for insurers or RBC). The Fund is arguing that it is exempt because of its status as a public enterprise fund.

The Fund contends that the RBC does not apply to them and that the Insurance Commissioner and the Department of Insurance do not control the operations and or the assets of the Fund. It also claims that the Commissioner has exceeded his authority by directing the Fund to dismiss its $120,000 a year legislative advocate and not to write insurance for qualified employers.

The Commissioner has also directed the Fund to take specific steps to seek new business which has further upset the Fund, because they feel Garamendi has no authority to seek title to the assets of the Fund pursuant to Insurance Code section 1010 etq.(conservation)

SCIF is basically saying that the rules that every other insurer has to abide by do not apply to them. SCIF is the largest comp carrier in the State and it does give them an advantage, but this power struggle will only drive more private carriers out of business, thereby making the current crisis even worse. Who will gain control of the State California Insurance Fund, will remain to be seen. SCIF’s preemptive strike is a bold move even though they trod on shaky financial footing.

Any comments, e-mail me at bill@adjustingworld.com

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Events Calendar
June
DATE/TIME EVENT/CONTACT LOCATION SPEAKER/TOPIC
Thursday, June 11-14
NAIW National Convention
Contact:
Mary Lundeen
916 929-9411
Nashville Tennessee
TBA
Thursday, June 19
11:30 am
Registration
12 pm
Speaker
DVICA Luncheon
Contact:
DVICA
1-800-927-3815
Scott’s Seafood Restaurant
1333 N. California Blvd.
Walnut Creek, CA
Speaker:
Greg Dorn,Regional V.P of Sales, CorVel Corp.
Topic:
The Impact of HCO’s
Wednesday, June 25
11:30 am
RSVP no later than Monday before the event
SFICA Luncheon
Contact:
Eric Schmit

510 893-4111 ext. 250
Oakland Marriott City Center
1001 Broadway
Oakland, CA
Speaker:
Janice Coverdale, Genex
Topic:
The Physical Examination: Maneuvers and Results
Friday, June 27
11:15 am - 11:30 am Registration
11:30 am - 1:00 pm Speaker and Lunch
SBICA Luncheon
Contact:
Cindy Delgado

408-828-2000
Eight Forty North First Restaurant
840 N. 1st Street (near Hedding St.)
San Jose, CA 95110
Speaker:
Otis Byrd
Topic:
Vocational Rehabilitation
Monday, June 30
WIWC
Golf Tournament
Contact:
Mary Lundeen
916-929-9411
Rancho Murieta
 
July
DATE/TIME EVENT/CONTACT LOCATION SPEAKER/TOPIC
Saturday, July 12
9:00 am - 3:00 pm
NAIW Leadership Development Workshop $20 per person
Contact: Please RSVP to Marie Haworth
408-292-4900
Michael's at Shoreline Restaurant
2960 Shoreline Blvd,
Mountain View, CA 94043
TBA
Thursday, July 17
DVICA Luncheon
Contact:
DVICA
1-800-927-3815
Scott’s Seafood Restaurant
1333 N. California Blvd.
Walnut Creek, CA
Speaker:
Stewart Reubens, Esq.Ted Richards, Esq.Grancell, Lebovitz, Stander, Barnes & Reubens
Topic:
Legal Update New Law per Labor Code & New Regulations
Thursday, July 17
WIWC
Monthly Meeting
Contact:
Mary Lundeen
916-929-9411
Luau Gardens
Zinfandel & Sunrise
Sacramento, CA
Speaker:
Judge Robinson
Topic:
WCAB Procedures
Friday, July 18
Deadline for registration is
June 30, 2003
DVICA 16th Annual Golf Classic
Contact:
Carl Starns
916-548-3633
Boundary Oaks Golf Course
3800 Valley Vista Rd.Walnut Creek, CA 94598
Tel 925-946-0607
For information regarding sponsorships, donations and general tournament information, contact Carl Starns @ 916-548-3633
WednesdayJuly 30
11:30 am
RSVP no later than Monday before the event
SFICA Luncheon
Contact:
Eric Schmit

510 893-4111 ext. 250
Oakland Marriott City Center
1001 Broadway
Oakland, CA
Speaker:
Don Price, D.L. Price Investigations
Topic:
Fraud: Recognizing the Difference between Exaggeration and the Crime
Friday, July 25
11:15 am - 11:30 am Registration
11:30 am - 1:00 pm Speaker and Lunch
SBICA Luncheon
Contact:
Cindy Delgado

408-828-2000
Eight Forty North First Restaurant
840 N. 1st Street (near Hedding St.)
San Jose, CA 95110
TBA

Have an insurance related event coming up?

Email us the relevant information and we can place it in our Events Calendar. Send us a note with the relevant facts and sponsoring organization to eventform@adjustingworld.com

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Joan Lloyd is a management consultant, executive coach, workshop trainer and professional speaker. www.JoanLloyd.com, (800) 348-1944.

Dear Joan:

I am a regular reader of your column and so are many of my coworkers. I am hoping they will see your response to my question. The recent article entitled “Socialize with Employees but Know When to Draw the Line” contained a statement that I would like to see you elaborate on. The statement was: “…or an employee who comes in late twice a week…have all crossed the line, as far as I’m concerned.” Read the entire article here...

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Deidre Rogers, RN, CAE
President of Ergovera Ergonomic Consulting
www.ergovera.com
drogers@ergovera.com

The computer mouse struggle continues. My attempt to use a gel-topped articulating armrest for forearm support was unsuccessful. It was too tall and raised my shoulder into an uncomfortable position. In addition, I don't like a static arm position when mousing. I have a regular (i.e., non-articulating) shorter armrest on order, but am wondering if I will like it any better.

Meanwhile, I have evaluated a few hand/wrist supports with the help of several clients of mine. After trying a few different products we agree that simple 3X5" gel pads (that are 1/2" tall) work best. They are good from a cost perspective as well, since they are under $18.00 as compared to $30.00 - $45.00 products.

I continued to research the mouse this month. I chose research that looked at the difference between young and old computer mouse users and two studies that looked at alternative input devices, including the trackball. The research is not conclusive regarding whether certain computer mouse tasks are more difficult than other tasks (e.g., mouse clicking vs. movement of the mouse). However, in one study double clicking was found to cause the highest muscle activity.

An optimum pointing device appears to be difficult to design because even if a product positions the arm in the recommended neutral arm ("handshake") position or decreases the muscle activity in the shoulder (such as the trackball has been shown to do), computer users don't always like them. The reason they don't like them is not always clear. It may be primarily because they are not use to alternative devices as compared to the traditional mouse. The other primary difficulty seems to be that even if a device is good for one part of the body, say the shoulder, it is not necessarily good for another part (e.g., the wrist). Such may be the case with the trackball, especially if it is used without a wrist pad.

Two of the studies described workstations that included height adjustable tables, while one did not specify what type of workstation was used. The two studies with height adjustable workstations recommended the use of the work surface for forearm support. They found relatively low muscle activity in almost all muscle groups with this type of workstation design. Another study found a substantial lower muscular activity when the work surface was slightly lower than the subject's elbow height (as compared to when the work surface was slightly higher). The researchers also found:

  • Gender differences that indicate greater muscle activity in the right trapezius and deltoid muscles in women.
  • Women rotated their right shoulder outward more than men when using either a mouse or a trackball.
  • Higher shoulder muscle activity during computer mouse use was found in the older computer user, as opposed to the younger computer users.
  • Subjects had a greater preference for the standard mouse over the trackball or "Neutral Mouse", which is a prototype mouse that is not on the market [Note: It is similar to the 3M Renaissance mouse in shape.]

So, when evaluating the work surface that the keyboard and mouse rests on, be sure it is slightly lower than the employee's elbow. Be careful when selecting alternative pointing devices and use gel pads as necessary to help keep wrists level with the arm (especially with trackballs).

Have a safe day,
Deidre Rogers, RN, CAE

Research: Age, Gender and Alternative Pointing Devices

A Danish study (Lausen & Jensen) studied shoulder muscle activity in young and older computer mouse users. They found that shoulder muscle activity appears to increase with age, but only increases a minor amount by the type of computer mouse task performed. Double clicking the mouse was shown to elicit the greatest muscle activity. They found low deltoid and trapezius muscle activity when the work surface is used for forearm support. Height adjustable workstations were used in this study.

A Swedish study (Gustafsson & Hagberg), found that muscular activity in the muscles of the forearm decreased with the use of a "Neutral Mouse" ("handshake" posture). Subjects found the neutral hand posture "more restful and convenient for the hand and wrist" but all preferred the traditional mouse. The researchers thought that this preference was most likely due to the fact that computer users are more familiar with the traditional mouse. The majority of the subjects rated the neutral mouse as less comfortable overall than the traditional mouse. This may be because the neutral mouse requires greater arm movement and increases the use of muscles of the arm. A 24% decrease in productivity was shown with the neutral mouse.

Another Swedish study (Karlqvist et. al.) evaluated the difference between computer mouse use and use of the trackball as well as gender differences. The trackball used was the Kensington trackball, which is designed with a big "ball" in the center of a plate. No wrist support was provided. Greater wrist extension and higher forearm muscle activity was observed with the trackball. They found lower muscular activity in the right trapezius muscles in both men and women, as well as lower shoulder elevation with the trackball. They found higher muscular levels in women, especially in the deltoid muscles, as well as greater outward rotation of the shoulders when using either input device. They hypothesized that this was because men tend to have broader shoulders and greater muscle strength than women. Unlike previous studies on the trackball, they did not find a decrease in productivity with the use of the trackball.

References

Laursen, B., & Jensen, B. (2000). Shoulder muscle activity in young and older people during a computer mouse task. Clinical Biomechanics, 15, Supplement No. 1, S30-S33.
Gustafsson, E., & Hagberg, M. (2003). Computer mouse use in two different hand positions: exposure, comfort, exertion and productivity. Applied Ergonomics, 34, (2), 107-113.
Karlqvist, L., Bernmark, E., Ekenvall, L., Hagberg, M., Isaksson, A., & Rostö, T. (1999). Computer mouse and track-ball operation: Similarities and differences in posture, muscular load and perceived exertion. Industrial Ergonomics, 23, (3), 157-169.

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